Product sizing recommendations can be found on each product page by clicking the Sizing Guide button located to the right of the product's price. Each product has a unique sizing guide to help provide insight into the what would be the best fit. We have done our best to balance manufacturer suggested sizing with our own customer's fitting experience to provide a consolidated sizing guide to help determine your correct size. Please note that our product sizing recommendations are to be used as a guide, as the actual fit may vary and we cannot guarantee our recommendations will be accurate for everyone. If you have any concerns about product sizing please contact us prior to ordering.
Dancewear Centre offers free Canada Post Expedited shipping for online orders over $125 prior to tax shipping to within Canada. That means less money for shipping and more money for dancewear! The only provinces currently excluded from free shipping are Northwest Territories and Nunavut. The only product currently excluded from free shipping are Rac n Roll dance bags.
Dancewear Centre offers our customers the lowest real time shipping rates in Canada and the most shipping options. During the check out process you will be able to choose a variety of shipping options from Canada Post and FedEx. Each shipping option will have a discounted real time cost that will vary depending on what is being shipped and where the shipment is going. Along with the shipping cost will display the estimated shipping times of your order. Please keep in mind that these times are the estimates once your order has shipped from our warehouse and does not include the usual one business day to pack and process your order.
Online orders being exchanged will be mailed back to you free of charge via Canada Post Expedited Parcel for Canadian bound exchanges only. If you are exchanging an item please include the item, size, and colour you would like to exchange for. As soon as we receive the original item you are exchanging at our warehouse we will ship out the exchange to you free of charge. The only provinces currently excluded from free exchanges are Northwest Territories and Nunavut. The only product currently excluded from free exchanges are Rac n Roll dance bags. Exchanges for international orders will be charged for the return postage.
We are happy to provide free in store pickup on any online order from our Toronto store location. You will receive an email once your order has been pulled and is ready for pick up. Please schedule to pick up your order within two weeks of being notified.
Orders ship out from our warehouse in Toronto each week day. Orders will usually dispatch from our warehouse in 1 - 2 business days after it has been placed. If there are any discrepancies with your order, you will be contacted immediately to confirm any adjustments to your original order.
Once your order has been shipped you will receive an email notification which will include your shipment’s tracking number. If you have made an account with dancewearcentre.com you can also log in and view your recent order information to retrieve your order’s tracking number there as well.
Any special order item that is ordered will be placed on back order. You will be contacted within 1 business day of receiving your order to provide an estimate as to when your item will be in stock to ship. Special Order items can take an estimated time of 1-5 weeks to receive in our warehouse depending on the supplier. Guidelines on the each supplier’s shipping time frame can be found on the individual product page. Out of stock items will ship to you within 1 business day of arriving at our warehouse. Orders containing both in stock and special order items can be shipped complete, or you can choose to have the in stock items ship first. Please note that extra shipping charges may apply to multiple shipments. Back orders can be cancelled at any time prior to the special order item shipping.
Orders can be shipped to the US and worldwide via Canada Post and FedEx. Real time shipping quotes will display during check out and are based on what was purchased and where the order is shipping to. All international orders are not charged tax by Dancewear Centre. Any shipment sent outside of Canada may be subject to your country's duties and taxes. These charges are separate from your transaction with Dancewear Centre and you will be responsible for all associating fees.
If you are not satisfied with the item you purchased just send it back to us. We accept returns within 30 days of the purchase date on items that are unused, in their original packaging and have all attached tags and boxes. Items returned after 30 days of purchase, in used condition, or missing any of the original packaging will not be accepted. Tights must be unopened and unworn to be eligible for an exchange or refund. Purchases of body care products, makeup, underwear, bras, dance belts, sale items, and special orders are final sale. Promotional discounts may be forfeited for lower discounts on returned items.
Send the item(s) back to us via the mail with a copy of your invoice stating whether you would like to exchange the item for something else or return it for a refund. If you are exchanging an item please include the item, size, and color you would like to exchange for. As soon as we receive the original item you are returning in the mail we will ship out the exchange or credit back your card.
Items returned after 30 days of purchase, in used condition, or missing any of the original packaging will not be accepted. We do not accept returns on body care products, makeup, undergarments, dance belts, sale items, or special orders. Shipping charges will not be refunded on any returned or exchanged items unless the item is defective or if there was a shipping error.
Online purchases may be returned or exchanged in any of our store locations. Refunds will go directly to your credit card that was used in your online purchase and will not be given at the store.
Online orders being exchanged will be mailed back to you free of charge via Canada Post Expedited Parcel for Canadian bound exchanges only. If you are exchanging an item please include the item, size, and color you would like to exchange for. As soon as we receive the original item you are exchanging at our warehouse we will ship out the exchange to you free of charge.The only provinces currently excluded from free exchanges are Yukon, Northwest Territories and Nunavut. The only product currently excluded from free exchanges are Rac n Roll dance bags. Exchanges for international orders will be charged for the return postage.