Real time shipping quotes from Canada Post and FedEx will be provided during checkout that will show the shipping cost and estimated shipping times of your order. Free in store pick up is also available for customers near our stores.
Yes, we are happy to provide free in store pickup on any order from our Toronto store location. You will receive an email once your order has been pulled and ready for pick up. Please schedule to pick up your order within two weeks of being notified.
Shipping cost will vary depending on what is being shipped and the destination the shipment. Discounted real time shipping quotes from Canada Post and FedEx will be provided during checkout that will show the shipping cost and estimated shipping times.
You will receive an email as soon as your order has shipped which will include the tracking number of your package. You can also check the status of your order by logging into your dancewearcentre.com account.
Shipping times will vary depending on the destination of the order and the shipping option chosen during checkout. Real time shipping quotes from Canada Post and FedEx will be provided during checkout that will show the estimated shipping times of your order. Please keep in mind that these times are the estimates for once your order has shipped from our warehouse and does not include the usual one business day to pack and process your order.
Once your order has been shipped you will receive an email notification which will include your shipment’s tracking number. You can also check the status of your order and find your order's tracking number by logging into your dancewearcentre.com account.
Any shipment with a destination outside of Canada may be subject to your country's duties and taxes. These charges are separate from your transaction with Dancewear Centre and you will be responsible for all associating fees.
Yes, we are able to special order in any product from our suppliers. There is no extra cost associated with special orders. Depending on the supplier, the arrival times can vary from 1 - 8 weeks. If you are interested in placing a special order please contact us to get you started.
Products that are our of stock are unable to be purchased. Once a size and colour are selected on an out of stock item, a notify me email will appear where you can receive an automated email as soon as your product is back in stock. Items that do not have a notify me email means that these items are discontinued and are not able to be reordered.
All of our prices are in Canadian dollars and all orders will be charged in Canadian dollars. You are able to change the pricing of our website to USD, AUD, GBP, EUR, and JPY by selecting the corresponding currency in the header of dancewearcentre.com. The currencies will changed the pricing across the website to reflect an estimation of the current rate. Regardless of the currency selected, all orders will be processed in Canadian dollars.
Taxes will be charged in accordance with the shipping destination. Orders destined within Canada will be charged at the rate of the corresponding Province's sales tax. Shipments destined for outside of Canada will not be charged Canadian sales tax.
If you need to change an order once placed, please let us know as quickly as possible. We will be more than happy to make changes you your order before it has been shipped. Once your order has shipped we will not be able to make any changes to your order.
Yes, each product page will have a Size Guide button that will have sizing recommendations for that particular product. Each product's size guide is to be used as a guide as the actual fit may vary. Sizing does vary and these recommendations are to be used as a guide only. All product sizing can be found on our Product Sizing page. If you have any concerns about product sizing please contact us prior to ordering.
We accept in online returns and exchanges within 30 days after purchase. All returns and exchanges must be accompanied with your original receipt and all items need to be in their original new condition with all tags and packaging. More information on our online return and exchange policies can be found on our Returns & Exchange Policy page.
Yes, it is the responsibility of the customer to pay for the return shipping to send the item back to our shipping department. This fee is waved if the received item was defective or if there was a shipping error. If the returned item is to be exchanged, Dancewear Centre will ship out the exchanged item back to you free of charge. To find fully information and restrictions on our free exchange policy please see our Returns & Exchange Policy page.
Please send the items back to our shipping department with a copy of your receipt stating whether you would like to return the items for a refund or if you would like to make an exchange. Returns will be credited back to the original card used to place your order. For exchanges, please write on your receipt the exact style, color and size you would like to exchange for. Once our shipping department receives your return, your exchange will ship from our warehouse free of charge via Canada Post Expedited Parcel for Canadian bound exchanges only. Exchanges for international orders will be charged for the return postage.
As soon as our shipping department receives your exchange in the mail we will ship out your exchange in approximately 1-2 business days. You will receive an email with a new tracking number once your exchange has shipped. Arrival times will vary depending on the shipping destination.
As soon as we receive your return in the mail we will credit back the credit card from your initial purchase. You will receive an email once the refund has been issued to your card. Please allow a 2-5 business days for the refund to appear on your credit card statement.
If you wish to change your order please contact us immediately. We will make every effort to make the proper alterations to your order. If your order has already shipped, we will be unable to make any changes to your order. In this case you will need to follow the return policy instructions to return your items.
Dancewear Centre is located at 530 Wilson Avenue in Toronto. That is at the corner of Wilson Ave and Faywood Blvd, in between Bathurst St and Dufferin St. Just a two minute walk East from the Wilson Subway Station. For Google Map directions click here.
We accept in store returns and exchanges 30 days after purchase. All returns and exchanges must be accompanied with your original receipt and all items need to be in their original condition and packaging. More information can be found on our Return Policy page.