CONTACT
Have something on your mind? Let us know about it. Tell us what you think about dancewearcentre.com, our Dancewear Centre stores, or new dance products you would like to see us carry. Give us a shout through email and our Dancewear Centre Online team will be happy to answer your questions. We are always striving to make your experience the best it can be! Also, remember to get in our face and join The Dancewear Centre on Facebook to stay on top of everything new in the dance industry and in dance wear.

Dancewear Centre Online Canada
530 WILSON AVENUE
TORONTO, ONTARIO
M3H 5Y9 CANADA

PHONE 416-630-2292
TOLL FREE 1-888-282-7771
EMAIL sales@dancewearcentre.com
FACEBOOK Dancewear Centre

Dancewear Centre Canada Stores
To view the various store locations for the Dancewear Centre, see our Stores page.

Regular Store Hours
Monday: Closed
Tuesday & Wednesday: 11 AM - 6 PM
Thursday & Friday: 11 AM - 8 PM
Saturday: 10 AM - 6 PM
Sunday: 11 AM - 5 PM

DANCE STORE LOCATIONS

The Dancewear Centre
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Dancewear Centre Toronto (North York)
530 Wilson Avenue
Toronto, Ontario
M3H 5Y9 Canada
416-630-2292

Regular Store Hours June 29th - August 12th Summer Hours
Monday: Closed Monday: Closed
Tuesday & Wednesday: 11 AM - 6 PM Tuesday - Thursday: 11 AM - 6 PM
Thursday & Friday: 11 AM - 8 PM Friday: 11 AM - 8 PM
Saturday: 10 AM - 6 PM Saturday: 10 AM - 6 PM
Sunday: 11 AM - 5 PM Sunday: Closed

SHIPPING
We ship across Canada and worldwide via Canada Post and UPS. Canada Post is shipped out at a flat rate of $15 across Canada. Rac n Roll bags, as well as ballet barres and brackets are subject to additional shipping fees and are not eligible for Canada Post flat rate shipping. Your order will be adjusted to reflect the actual shipping costs, and you will be notified before your items ship out.

PROCESSING TIME
Orders will ship from our warehouse in approximately 2 - 3 business days after your order is placed. We do our best to get your order out as promptly as possible.

BACK ORDERS
Any out of stock item that is ordered will be placed on back order. These items generally take 2-3 weeks for us to get in, and we will email you an estimated re-stocking date. We will contact you again when the item comes in and is ready to ship out. Backordered items will be subject to extra shipping charges that will be charged at the time of shipping. You may cancel your backordered item at any time before the item ships out to you.

RETURNS
If you are not satisfied with the item you purchased, just send it back to us. Call us at 416-630-2292 or email us to go over the items that you would like to return and to receive a Return Authorization Number (RA#). Any return without a RA # will not be accepted. We accept returns within 10 days of the purchase date that are unused and in their original packaging and with attached tags. We do not accept returns on sale items or special orders. Shipping charges will not be refunded on any returned or exchanged items. If the item is being exchanged you may be charged for return shipping.

INTERNATIONAL SHIPPING
International orders will be adjusted to their actual shipping costs after checkout when shipped via Canada Post. Please be advised that any shipment sent outside of Canada may be subject to your country's duties and taxes. These are charges completely separate from the transaction with The Dancewear Centre and you will be responsible for all associating fees.

PRODUCT SIZING
Need to know how that Capezio Bodysuit fits, what size of Bloch European Balance Point Shoes you take, or what Mondor Dance Tights sizing you fall into? Check out the Dance Sizing Chart links to get an idea of what your correct size is. Just remember that every manufacturer's product sizing will be different and these sizing charts will provide a basic guideline as to how each item will fit. The sizing charts are to be treated as a guide and do not provide an exact fitting of the dancewear.

DANCE SHOES

Angelo LuzioBlochCapezio
Dance PawsFreedGaynor Minden
GallardoGrishkoSansha
So Danca

DANCE WEAR
Ainslie WearBlochBody Wrappers
CapezioGaynor MindenGrishko
Lime AppleM. StevensMirella
MondorSo DancaSugar & Bruno
Wear Moi

DANCE TIGHTS
BlochBody WrappersCapezio
Gaynor MindenMondorWear Moi

DANCE ACCESSORIES
Capezio TapsBunheads

POINTE SHOE FAQ

COMING SOON...

STUDIO REWARDS DISCOUNT PROGRAM
The Dancewear Centre is proud to offer dance studios the ability to receive greater discounts year round with our Studio Rewards Program. Whether you are planning to set up a small boutique in your school, or need bulk orders for competitions or recitals, the Studio Rewards Program is designed to give you the best discounts on the largest selection of dancewear in Canada!

WHAT IS THE PROGRAM?
The Studio Rewards Program offers dance studios a year round 20% discount off the regular retail price of dancewear carried at The Dancewear Centre. Some conditions may apply. Exempt items from this program include Ballet Barres, Rac n Roll Bags, and Rac n Roll Accessories. As a program member you are not restricted to ordering only products regularly carried in stock, all products from our suppliers qualify for the discounts.

EXTENDED DISCOUNTS
We want to give you even more savings! Receive an extra 10% discount on up to two orders when placed during our fall order booking period. It's real easy! You just have to place an order between Jan 1st - March 31st with delivery selected for July 1st - August 31st, to receive a total of 30% off regular store prices! This is a great opportunity to plan ahead and be ready for registrations.

HOW TO ORDER
Ordering is easy! Just fill out our PDF Order Form and just email it to us. Please make sure to include your studio name on your orders and have items separated by manufacturer. There is never a minimum order, so order as much or as little as you need.
If some items are on back order, we will contact you as soon as possible and inform you of the estimated time it will take to have it in stock. Backordered items will only be billed at the time of shipping. You may cancel back orders up until they are shipped from the manufacturer.

SHIPPING
We ship via Canada Post and UPS. We do our best to expedite orders as soon as possible and usually have orders shipped in 1-2 business days. As a bonus, fall orders will receive 50% off on Canada Post Expedited shipping. All other shipments will be charged regularly, and any duties and taxes incurred on shipments will be the responsibility of the purchaser. Orders destined for the GTA may be eligible for a $15 flat delivery charge.
Sometimes we make mistakes. Please report any shipping errors within 7 days of receiving your order so that we can correct the errors as soon as possible.

RETURNS
If you are unhappy with your purchase, just send it back! We offer 30 day returns on new items with all original tags and boxes. All items must be void of writing, tags, or stickers. Large quantity returns of 5 or more items must be approved before returning. Special ordered items may not be returned. This includes any item, color, size, or width not regularly carried in stock.
Defective merchandise can be returned to us within 30 days of purchase for a refund or a replacement item.

PAYMENT
Payment is preferred by cheque, but payments with VISA and MasterCard are also accepted. Upon signup, we will need to keep a valid credit card on file for all accounts.
Your opening order must be paid in full before delivery. From that point on, studios will receive 30 day terms if their account is in good standing.
Fall order booking period orders will receive 60 day terms upon receiving the order. Fall booking orders are only payable by cheque.

SIGN UP & SAVE!
Signing up for the program is simple! Just fill out the Application PDF, save it, and email it back to us. Someone will contact you as soon as we receive your application to get you started and go over any questions you may have.

Application PDF                    PDF Order Form                    Studio Poster

POINTE CARD
The Dancewear Centre's Pointe Card is your access to exclusive discounts every time you shop at The Dancewear Centre! Whether shopping for dancewear online or in our stores, you won't want to shop without it. Earn points on every purchase and receive discount vouchers to be redeemed at our stores. Saving on dancewear has never been so easy or so much fun!

Coming Soon...

CAREERS
Want to be part of our team? We are always looking for fun and energetic people to work at The Dancewear Centre. Send us an email including:

  • your resume
  • reasons for wanting to work with us
  • prior dance experience
  • availability

CURRENT OPENINGS
There are currently no openings at The Dancewear Centre, but don't let that stop you! Send in your resume and availability and we will contact you when the next position is available.

CUSTOMER FREQUENTLY ASKED QUESTIONS
Your satisfaction is of the utmost importance! We have provided some of the most common question we encounter about our website, but if you have a question that does not appear here please do not hesitate to email us.

DO YOU HAVE A STORE LOCATION?
Yes we do. Please see our Stores page

ARE THE ONLINE PRICES THE SAME IN STORE?
Prices online and in our store locations may vary. Online prices and promotions will not be honored in store.

WHAT IS YOUR RETURN POLICY?
We accept returns on approved items within 10 days of purchase. Please see our Shipping page for more information or email us if you have any further questions.

HOW DO I CANCEL MY ORDER?
If you wish to change your order please email us immediately. We will make every effort to make the proper alterations to your order. If your order has already been shipped it cannot be cancelled or changed. In this case you will need to follow the return policy instructions and receive an RA to return your items.

CAN YOU ORDER OUT OF STOCK ITEMS?
Yes, you can order items that are temporarily out of stock. We will do our best to provide you an ETA on when the items will be back in stock. It usually takes 2-3 weeks to get most items back in stock, but may take longer depending on if the item is in stock with the supplier. Out of stock items can be cancelled up until the item is being shipped to our warehouse from the supplier. You will not be charged for the item until it is back in stock and ready to ship out. There will be a secondary shipping charge that will be administered once the out of stock item is ready to ship.

WHAT CURRENCY IS THE WEBSITE IN?
All of our prices are stated in Canadian dollars.

WILL I BE CHARGED TAX ON MY ORDER?
Applicable taxes will be applied to your order. Internationally bound orders will not be charged tax. Please be advised that any shipment sent outside of Canada may be subject to your country's duties and taxes. These are charges completely separate from the transaction with The Dancewear Centre and you will be responsible for all associating fees.

IS THE WEBSITE SECURE TO USE CREDIT CARDS?
All of our orders are processed through X-Charge and abide by all industry standard encryption and security protocol. We accept payment with VISA and MasterCard. Your credit card will not be charged until your order is processed and shipped.

PRIVACY POLICY
Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

©2012 The Dancewear Centre (Toronto) of Canada. All rights reserved. Canadian owned and operated.

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